Last updated: 4 December 2025
This Privacy Policy explains how Silicon Weald Software (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit siliconwealdsoftware.com, subscribe to our mailing list, or interact with our services and communications relating to our software product, Crystal.
We are committed to protecting your privacy and complying with applicable data protection laws, including the UK GDPR and EU GDPR.
1. Who we are
Silicon Weald Software Website: https://siliconwealdsoftware.com Email: crystal_info@siliconwealdsoftware.comWe act as the Data Controller for the personal data collected through this website.
2. What personal data we collect
2.1 Information you provide to us
- Email address — when you subscribe to our mailing list or communicate with us.
- Name (optional) — if you choose to provide it in forms or communications.
- Any additional information you voluntarily send to us (e.g., feature requests, feedback).
2.2 Information we collect automatically
When you visit our website, we may collect:- IP address
- Browser type and version
- Device information
- Pages visited and interaction data
- Referring website
3. How we use your personal data
We may use your data for the following purposes:3.1 Email subscriptions & marketing
If you subscribe, we will send:- Occasional marketing emails
- Newsletters
- Updates on Crystal’s features, development, and launch plans
3.2 Providing and improving our services
We may process data to:- Maintain and secure the website
- Analyse usage to improve user experience
- Develop and enhance Crystal
3.3 Communications
If you contact us, we may use your information to:- Respond to enquiries
- Provide support
- Communicate important notices about our services
3.4 Legal compliance
We may process data where required to comply with legal obligations.4. Our legal bases for processing (GDPR)
We rely on the following lawful bases:- Consent — for email marketing subscriptions.
- Legitimate interests — to operate, secure, and improve our website and services.
- Legal obligation — where processing is required by law.
5. Sharing your personal data
We only share your data when necessary, and only with trusted third parties, such as:- Email service providers (e.g., SendFox, Mailchimp, or the mail services offered by our hosting provider)
- Hosting and infrastructure providers
- Analytics services (if enabled and consented to)
All third-party processors are required to comply with GDPR and protect your data appropriately.
6. International transfers
If our service providers process data outside the UK or EEA, transfers are protected by:- Adequacy decisions,
- Standard Contractual Clauses, or
- Other legally recognised safeguards.
7. How long we keep your data
We retain personal data only for as long as necessary:- Email subscriber data — kept until you unsubscribe.
- Website analytics data — retained for up to 26 months (varies by provider).
- Correspondence — kept as long as needed to support our business and legal obligations.
8. Your rights under GDPR
You have the right to:- Access your personal data
- Correct inaccurate data
- Delete your data (“right to be forgotten”)
- Withdraw consent at any time
- Object to certain types of processing
- Restrict processing in certain circumstances
- Data portability (receive a copy in a structured format)
We will respond within one month as required by law.
9. Security
We take data protection seriously and implement appropriate technical and organisational measures to:- Prevent unauthorised access
- Protect against loss, misuse, or alteration of data
- Secure transmissions and storage of email and website information
10. Cookies & tracking technologies
Our website may use essential cookies for functionality. Any optional cookies (analytics, performance, etc.) will only be used with your explicit consent.We provide a cookie notice where required.
11. Children’s privacy
Our website and communications are not intended for children under 16. We do not knowingly collect personal data from minors.12. Changes to this Privacy Policy
We may update this policy occasionally. When we do, we will revise the “Last updated” date at the top of the page. If changes are significant, we will notify subscribers where appropriate.13. Contact us
If you have questions about this Privacy Policy or how your data is handled, contact:Silicon Weald Software Email: crystal_info@siliconwealdsoftware.com
You also have the right to lodge a complaint with your local data protection authority (e.g., the ICO in the UK).